Tuyển dụng​

Tham gia vào Pharmacity

[SSC] Customer Insight Manager

Main Responsibilities

  • Develop measurement & research methodology in coordination with relevant departments to track the effectiveness of marketing campaigns.
  • Understand customers’ business pain points and analyze our data to provide insightful reports & dashboards to our customers in collaboration with the key account team. Ensure the insights to be actionable.
  • Practice continuous improvement of measurement and research tools and methodology. Provide frequent update of new tools and approaches from world-class practices.
  • Develop market research and data analysis in coordination with the relevant departments to contribute to business growth.
  • Continuously keep the business updated on the shoppers, consumers, and market trends that are relevant for the business and propose ideas that help grow the business.


  • 5 years+ of experience in market research or related industry with a focus on measurement.
  • Good English skills.
  • Advanced analytical skill with business-oriented mind-set.
  • Intermediate business communication and presentation skills.
  • Great project management.
  • Ability to work independently, proactive, services mindset & team work.

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