MAIN RESPONSIBILITIES

Retail Business Controlling

• Monitor and report on the performance of the store, identifying issues, proposing solutions, and collaborating with relevant departments to implement action plans.
• Conduct in-depth financial analysis, scenario planning, and sensitivity analyses to assess potential business impact.
• Evaluate and improve the standard operating procedures (SOPs) by store level, ensuring compliance, efficiency, and quality.
• Coordinate Retail meetings with stakeholders, supporting data decision analysis.
• Initiate new contests/incentives for sales competition.
• Monitor Retail expenses and cost implications vs revenue (EBITDA, store cost optimization (store staff working hour efficiency), OPEX optimization.
• Collaborate with other internal stakeholders to ensure alignment for perfect execution.
• Implement & support improvement plans for unprofitable stores.
• Coordinate the performance and financial updates sent out to the organization.
• Leading the forecast and budget process, overall cost allocations, and financial results. Working closely with all parts of the organization.
• Align the individual KPIs with the direct line manager and ensure the target achievement.
• Comply with the Company’s processes, procedures, regulations, and standards.
• Implement other tasks at the line manager assigned.

Organization And Team Management

• Build up and develop the team, organize, and assign tasks, manage the team performance; implement the employees’ competence evaluation and have professional development activities to fix gap between the current and expectation.
• Deliver training on processes, procedures, work standards/instructions to subordinates, and ensure compliance within the delegated function.
• Create best practices for the teams in the systematic approach and ensure activities are delivered in line with these best practices (Including SOPs, processes, policies, work instructions, improvement ideas).
• Being fully connected with the team in communicating, providing essential information to create a full picture.
• Motivate, encourage team engagement, and ensure a positive work environment.
• Strive to reach the Company’s Vision and live with our Core Values.

REQUIREMENTS

• Bachelor or above
• Fluent in English
• At least 5 years of experience in the same position in the Company, Group business in retail chains; Candidate with knowledge of the pharmaceutical industry is preferred.
• Strong data analytics skills (Excel, PowerBI, SQL or Python, etc).
• Hands-on experience in data analytics with millions of rows.
• Problem-solving & decision-making skills
• Creative thinking, flexible, continuous improvement.
• Strong business communication and presentation skills.
• Strong problem-solving mindset and logical data-driven thinking.
• Ability to meet tight deadlines and achieve effective results in a fast-paced and dynamic environment.
• Excellent in stakeholder relationship management.
• Great project management, analytical skills and attention to detail.